Our Approach
- Consult with the client
- Understand the client’s problem/opportunity
- Define the problem/opportunity
- Primary research based on the client’s strategic plan, business plan, website, project plans, reports, frameworks any other related work that was conducted in last 2-3 years
- Secondary research by consulting executive, relevant staff, observing teams in action
- Understand systems and processes
- Refine the problem definition and start thinking of solutions
- Share the findings
- Develop an implementation plan with staged deliverables, timelines, resourcing, consider risk ratings, assumptions and constraints
- Share the plan
- Focus on deliverables and keep the client informed with achieving each stage of the deliverables
- Work alongside the client’s team
- Remove any constraints
- Emphasis on the culture and staff well-being
- Concentrate on change management
- Deliver efficiency and effectiveness
- Evaluate the deliverables and results
- Document the findings and improved processes
- Build the client’s capability for embedding the process